Making Deposits

Please note that all credit card Financial transactions are processed by Park Lane Services Ltd., 35 Vine Street, EC3N 2AA London, United Kingdom; owner of this casino. Your Statement will show as: PLAYUNITEDONLINE.COM, LONDON.

We accept deposits in any currency. Player accounts are tracked in US dollars so deposits made in currencies other than US dollars will be converted at the current bank exchange rate.

Deposit Methods for American & International Players:

1. Money Order - PREFERRED METHOD
2. eWallet Xpress - PREFERRED METHOD
3. Credit Cards

1. Firepay (Available for customers from UK only)
2. NETeller - PREFERRED METHOD (**)
3. INSTADEBIT - PREFERRED METHOD (*)
4. Moneybookers (*)
5. MyCitadel (*)
6. Citadel (Available for customers from UK only)

(*) Not available for US players due to changes in their policies.

(**) Not available for US, Canadian & Turkish players due to changes in their policies.

Please click on any of the above deposit methods for additional information including benefits, how to register and use the method, and additional bonuses you are eligible for when using preferred methods.

IMPORTANT INFORMATION REGARDING DEPOSITS & WITHDRAWALS

It is very important to us that we meet or exceed your expectations. For this reason we need you to understand ahead of time that regulatory changes in the marketplace have limited the availability of deposit and withdrawal methods and have increased the time required to process withdrawals.

We value your business and will do everything we can to offer as many deposit and withdrawal options as possible and to keep the time it takes to process withdrawals to a minimum. Please expect withdrawals to take approximately 3 weeks to process. Thank you

All of our transactions use SSL security layer for added security.



CASHING OUT

Please Take Note!

1. Withdrawal requests will be processed within 5 business days, except Firepay which will be processed after 6 business days!
   
2. We reserve the right to request documentation prior to authorizing any withdrawal request, to verify the authenticity of the credit card information and/or the identification of the player.
   
3. All payouts over $5,000 will be paid out via installments not exceeding $5,000 per week.
   For example, a $17,500 winner will be paid $5,000 in week one, $5,000 in week two, $5,000 in week three, and $2,500 in week four.
   
4. All payouts are in US Dollars. For your convenience, we offer the following methods for cashing out:

• Neteller - to make a Neteller withdrawal please request instructions to Support
  
• Checks - Checks Available through Citadel Payouts only to the following countries: Australia, Belgium, Brazil, Denmark, France, Germany, UK, Ireland, Italy, Malasya, New Zealand, Norway, Philippines, Portugal, Singapore, South Africa, Spain, Sweden and Switzerland). Winnings will be sent as follows:
• -Check (via Regular Mail) - Winnings from $50-$249.99 will be sent by regular mail unless the player wishes to pay the delivery charges (which are approximately $30-$47.5).
• -Check (via Regular Mail) - Winnings from $250 and up will be sent by courier.
  **Every player is entitled to one FREE express delivery every 30 days, provided that winnings are $250 or more.
• Money Order - for USA Players Only
• FirePay Card - UK only
• INSTADEBIT - Canada only
• Moneybookers - Worldwide except USA
• MyCitadel - Available in China, France, Germany and UK.

Special General Note: You are reminded to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time.

• Also take note that any player that deposits and requests a withdrawal without having wagered AT LEAST 5 times the amount deposited will be charged processing fees in accordance with the deposit method used. Fees vary depending on the deposit method and those methods that can not be electronically refunded by us will have delivery fees that also vary depending on destination and delivery method.

• Any customer funding their account with a Firepay Card, must be in good standing with our Casino for at least 12 months. If you are not, any deposits made with Firepay that produce winnings will not be deemed valid if:

1. The funds do not clear during the six day waiting period.
2. The player is not in good standing for at least 12 months with our group of casinos.

Also take note that any person that makes a deposit, and does not make any wagers with the deposit before requesting a withdrawal, will be subject to pay for the processing fees which will vary, depending on the deposit.

Important: All pending withdrawals will be placed ON HOLD until every single deposit with clearance period that the player has used is switched to status cleared and verifiable via online back ends. These methods include Firepay, Citadel, myCitadel & Instadebit.